Shannon Taylor, LCSW-QS, MBA
Shannon Taylor, LCSW-QS, MBA is a dynamic healthcare and business leader with a passion for operational excellence, strategic growth, and behavioral health. Currently serving as the Director of Operations at Burton Capital Group, LLC, she works closely with executive leadership to oversee daily operations, manage real estate portfolios, and align business strategies with long-term financial goals. Shannon brings a unique dual expertise to her role, blending clinical insight with business acumen to drive performance and create sustainable impact. With over a decade of experience in clinical and administrative leadership, Shannon has held roles in outpatient care, virtual therapy, and healthcare operations. As a Licensed Clinical Social Worker and Qualified Supervisor, she is deeply committed to mental health advocacy and workforce development. She also works as a Business Process Consultant, where she specializes in optimizing clinical workflows, leveraging data analytics, and implementing innovative solutions to improve service delivery and financial outcomes. Shannon holds a Master of Business Administration from the University of Florida and a Master of Social Work from the University of Georgia. She is also certified in Strategically Managing Business, Public Affairs, and Public Policy from The Washington Campus. Known for her leadership, adaptability, and forward-thinking approach, Shannon continues to drive change at the intersection of behavioral health, policy, and business strategy.
• LCSW-QS
• Strategically Managing Business, Public Affairs, and Public Policy
• Georgia State University - BS
• The University of Georgia - MSW
• University of Florida - MBA
What do you attribute your success to?
Hard Work!
What’s the best career advice you’ve ever received?
The best career advice I’ve ever received is to always keep learning and never give up. Growth comes from staying curious, embracing challenges, and remaining resilient—even when the path gets tough.
What advice would you give to young women entering your industry?
I always encourage young women to prioritize their education and commit to lifelong learning. It’s equally important to surround yourself with positive, supportive people who uplift you and inspire growth. The company you keep can have a powerful impact on your confidence and success in this industry.
What are the biggest challenges or opportunities in your field right now?
One of the biggest challenges in investor finance right now is navigating relationships with difficult or high-pressure stakeholders. It requires strong communication skills, emotional intelligence, and the ability to remain solutions-focused under stress. At the same time, these interactions also present opportunities—to build trust, sharpen negotiation skills, and grow as a leader in high-stakes environments.
What values are most important to you in your work and personal life?
Hard work and continuous education are core values that guide both my personal and professional life. I believe in putting in the effort to achieve excellence and staying informed to remain effective and relevant in everything I do.